Increase your customers' satisfaction with Magento self-service tools. Customers can access their feature-rich accounts and view order status and track them, control personal details, send contact requests.

Customer Service operators can view customers' account details, and view not only history, but even items in cart and in wishlist, to efficiently answer customer's requests and complete orders through administration tools.

Customer Service Overview

• "Contact us" Form.

• Highly configurable user account.

• Order history with processing status updates.

• Order tracking from user account.

• Password and username recovery system via email directly on web interface or administration panel.

• Email notifications for orders and accounts.

• Configurable notification email.

• Order creation and editing directly from administration panel.